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We make high-quality, handcrafted jewellery for over a decade, having the same passion & values!

For over a decade, we have been dedicated to the art of crafting high-quality, handcrafted jewellery that showcases our unwavering passion and values. Each piece is meticulously created with a combination of skill, precision, and creativity, ensuring that every customer receives a unique and exquisite piece that they can treasure for a lifetime. We believe in the beauty of craftsmanship, and our team of skilled artisans pour their heart and soul into every creation. From the initial design concept to the final polishing, our attention to detail is evident in every step of the process. We source only the finest materials, including ethically and sustainably sourced gemstones and precious metals, to ensure that our jewellery not only looks stunning but also aligns with our values of responsibility and integrity. We take pride in our commitment to quality, durability, and timeless elegance, ensuring that our customers can wear our jewellery with confidence and pride. With each piece that leaves our workshop, we strive to create a connection, a story, and a lasting memory for our customers. Our passion for jewellery making continues to drive us forward, and we look forward to sharing our creations with you for many more years to come.

Constantly creating new collections and Designs

FAIR PRICING

Creating new jewellery collections and designs is an exhilarating and never-ending process for jewellery designers. It involves a delicate balance of artistic vision, technical skill, and market trends. Each collection tells a unique story and reflects the designer’s personal style and inspiration. From sketching initial ideas to sourcing high-quality materials, every step in the creative process is meticulously planned and executed. The designer’s creativity knows no bounds as they experiment with different shapes, textures, and gemstones to craft one-of-a-kind pieces. They constantly push boundaries and challenge conventional notions of jewellery design, striving to create pieces that are not only visually stunning but also meaningful and symbolic. This constant drive to innovate keeps the designer on their toes, as they are always seeking to surprise and captivate their customers with fresh and extraordinary designs. The process is a labor of love, requiring dedication, passion, and a keen eye for detail. Ultimately, the joy in creating new jewellery collections and designs lies in the ability to bring beauty, elegance, and a touch of individuality to the world of adornment.

We work with expert jewellers all around the world in order to create the most sophisticated pieces of Engagement Ring

At our brand, we understand that an engagement ring is not just a piece of jewellery – it symbolizes a lifelong commitment and love. That’s why we collaborate with expert jewellers from around the world to create the most sophisticated and exquisite engagement rings. From the perfect cut to the finest materials, each ring is meticulously crafted to capture the essence of your love story. We take pride in offering you a timeless symbol of love that will be cherished for generations to come.

25% Discount on Making Charges

Looking for the perfect engagement ring? Look no further than our collection, where we are offering a special discount of 25% on making charges. Our engagement rings are crafted with utmost precision and attention to detail, ensuring that your special moment is made even more memorable. With a wide range of designs to choose from, you can find the ring that perfectly symbolizes your love and commitment. Don't miss out on this limited-time offer to make your engagement truly special.

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Delivery

All of our diamond jewellery is handmade. Depending on certain factors, production times may vary. However, the list below gives a better indication of how long each item takes to create.

Solitaire Items

Solitaire items. Solitaire Engagement Rings, Diamond Stud Earrings, Solitaire Pendants – Approximately 2-3 Business Weeks*

Multi Stone Jewellery

Shoulder Rings, Halo Rings, Bridal Rings, Trilogy Rings, Eternity Rings, Diamond Wedding Bands – Approximately 3-4 Business Weeks*

Diamond Bracelets, Bangles and more

Please allow approximately 5-6 business weeks for diamond bracelets, bangles and other multi-stone jewellery*

Stock Items

Delivery time for in-stock items is approximately 3-5 business days, depending on payment method. Contact us for details*

*All diamond jewellery creation times are approximate. We will always try to deliver within these timeframes. However, since each item is handmade one by one, delivery times may vary slightly. We will keep you informed of any changes. Diamond Haven accepts no responsibility for changes in delivery times

Premier Jewellers offers free delivery on all jewellery purchases to all UK based customers. Our jewellery will be sent to you by Royal Mail special next day delivery. Your item is fully insured in transit and must be signed upon delivery. Make sure you or someone you trust can be present and sign the item. If you are not at the address at the time of delivery, your package will be forwarded to your local sorting station. I will keep your business card.

The first step you should take is to check our inventory range. We have thousands of items available for our “Fast Shipping” service, which can be delivered within one business week.

If you need an item by a certain date, please let your sales representative know in-store or, if ordering online, check your email for your order number and inform us by email.

Please note that this may not be possible depending on your specific requirements. However, we will continue to keep our customers informed and try our best to delivery at the requested date.

Our customers can arrange collection at any of our branches. This can be done at the shopping cart stage of your purchase or by emailing info@premier-jewelrs.com for your chosen date.

Please Note: You must present your order invoice and ID upon collection. If you do not present it, you will not be able to bring the product. If collection is not arranged, it cannot be taken home. It is possible to collect from Monday to Saturday. Pickups are generally not possible on Sundays.

Returns

In the unlikely event that you are not satisfied with the product, you are entitled to a 30-day money-back guarantee from the date you receive your jewellery. The same applies to defective products. We also give our customers the option to exchange the product if they find something else they like.

Please Note: This guarantee is for Online purchase not in-store purchasing.

Please contact us at info@Premier-Jewellers.com and let us know that you would like to return the item.

You will receive a return number. We will also email you a return form to complete. You can also attach a cover letter if desired.

Make sure your package destination is:

Premier Jewellers

5Hatton Garden

London EC1N 8AA

Merchandise must be returned in its original packaging and with all original documentation. Failure to return the package or other documentation may result in a delay in your refund or a reduction in the refund amount.

After completing these steps, please return the item to us using a reputable postal service or courier. Please note that you are responsible for return shipping costs and an appropriate amount of merchandise insurance in transit. Diamond Heaven is not responsible for any loss or damage in transit to us.

Please send an email with the shipping date and tracking number to info@Premier-Jewellers.com so we can track your package. As soon as the product arrives at our shop, we will confirm the return or exchange by e-mail.

*Please do not write “Diamond” in the shipping address.

After receiving the returned item, our returns department will inspect the item before refunding. Refunds are not available if the item shows signs of wear, is damaged, has been resized by another jewellery store, or has been mishandled in any way.

Refunds will not be accepted for items that are missing diamonds or have damage that the customer is unaware of. Our artisans are among the nation’s most qualified jewelers and all items are thoroughly inspected before dispatch.

Once the return is approved, it may take him 8-10 business days for the funds to appear in his/her account.

If you are unsure if your purchase qualifies for our 30 day money back guarantee, please contact us at info@premier-jewellers.com or 02074047473.

Bespoke Items – Specially ordered jewellery is non-refundable. If during your work, there were several points where you needed to approve the CAD design and make changes.

Engraved Items – Engraved jewellery is personalized, cannot be resold and is not eligible for refunds.

Worn or Damaged items- Any jewellery that has been clearly worn or has suffered damage, whatever that may be whilst in your possession.

ABOUT US

Premier Jewellers has been trading for over 25 years in Hatton Garden

All our jewellery is handmade in the Hatton Garden to your personal requirements. Every thing is made inhouse in our work shop.

We are currently located in 5 Hatton Garden, London EC1N 8AA. We are 2 minute walk from Chancery Lane Tube Station.

No Booking Needed, you can just walk-in. However, whilst it is not necessary to book an appointment, if you have a specific item you would like to view, we recommend making a booking to ensure we have your desired item in store to view.

All of our stores stock large quantities of all certified and natural & Lab-Grown diamonds for your viewing. However its better to get in touch if you would like to see a specific item.

After Sales Care?

Our workshop in the Hatton Garden, London offers a comprehensive aftercare plan. We inspect and evaluate your jewellery purchase for free, and we can polish/calibrate/repair your jewellery on a regular basis for a small fee.

Yes you can, please do get in touch with our team.

Please contact your local store or website team. There is an additional charge for ring resizing.

PAYMENT OPTIONS

We accept all major debit and credit cards including Visa and MasterCard. You can place your order directly on our website or Visit our Store. Credit card payments can only be sent to your billing address. If you cannot send to this address, you will need to call and discuss.

For big purchases it might be safer and convenient to pay with a bank transfer. You do not need to enter your card details into the payment system for this. If you prefer to shop this way, follow the checkout process and select “Bank Transfer” from the payment options. Once we receive your order, we will send you all the details related to the transfer.

Please Note: Your order will not be processed until your bank has received your payment. For large orders, we may ask you to make a bank transfer for security reasons.

We accept PayPal and several major electronic payment providers. You can see what is available at checkout.
Please Note: Your order will not be processed until your bank has received your payment. For large orders, we may ask you to make a bank transfer for security reasons.

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Insurance

Professional appraisals, also known as insurance appraisals, are available for all jewellery purchased at Premier Jewellers. This details all aspects of the jewellery along with the suggested retail price (SRP) for insurance purposes. Rest assured that your beautifully handcrafted diamond jewellery is covered by your preferred company’s insurance.

We strongly recommend that you insure your jewellery with a reputable insurance company. Even in the worst case, you can rest easy knowing that any trouble with your jewellery it can be replaced without too much hassle.